FAQ

Frequently Asked Questions

Yes, all companies need to register if they want to participate at e-jobsheet.com.

No, each registered company will appoint an administrator who controls their roles and functions at e-jobsheet.com.

No, for TiDaeX™ and e-jobsheet Tablet software queries, please contact the Super Administrator once logged in to the TiDaeX™ platform. All correspondence will be electronic. There are some helpful online tutorials available here.

You source your tablet hardware independently, as you would your communications infrastructure - such as SIM cards, broadband or Wi-Fi. The Trial Period is an ideal opportunity to test the system for your business at all layers. Find out more about what you should look for - `*link to tablet information page*

Yes. You can even do so during the Trial Period.

No. The TiDaeX™ platform will provide commercial service providers with the means to share their contract work with other service providers.

No. The TiDaeX™ platform will provide commercial service providers with the means to share their contract work with other service providers.

Yes. Both parties will receive the completed job data back from a fitter’s tablet at the same time where the two companies are “connected”.

No. The participant you are trying to "connect" with has not accepted your request. That is a business decision on their part; not a failing of the platform.

Yes, by arrangement. Have your tablet software's developer Contact Us.

Subscription fees are visible to all parties here. You can view these here

Contact the company independently to ask them about it. They have made a decision to "disconnect" you which is of their choosing. It is not a system fault.

The difference is that the standalone subscription will deliver a digital copy of the signed job sheet back to the service provider by email. The integrated version will in addition also send the data back to the service provider in a format available for population into contract, stock, billing and other management software modules.

Yes, there are standard formats available for download here.

The service provider will stop receiving referential data such as contract, fleet, fitment and vehicle updates to their e-jobsheet tablet software via the TiDaeX™ platform, and the fleet contract holder will no longer receive completed job data back from the fitter’s tablet.

No. So long as the contract holders accept your requests to "connect".

This is by design. The referential data issued to the e-jobsheet Tablet Software from the TiDaeX™ platform will dictate how a job is completed. All contract holders contributing referential data on to TiDaeX™ enjoy being able to impose specific requirements on how jobs are completed down to an individual contract level.
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